Frequently Asked Questions
Access & Error Messages
Compatibility
Help & Support
Quick Search
Search Results
Advanced Search
Save, Print, Email
Search Tools

Access & Error Messages

1. Q: By what means does CSA Illumina generally authenticate its users?
A: CSA Illumina authenticates by username, password, and by IP address.

2. Q: How do I logout of CSA Illumina?
A: CSA Illumina does not limit the number of concurrent users for subscribers, so it is not necessary to logout of our service. You can, however, logout of CSA Illumina by clicking on the 'Logout' link in the upper left-hand corner of CSA Illumina or by closing your Internet browser window after you're finished searching.

3. Q: Is CSA Illumina compatible with EZProxy?
A: Yes, CSA Illumina is compatible with EZProxy. For configuration information and known issues, please visit http://www.usefulutilities.com/support/db/csa.html.

4. Q: What do I do if I receive a message that says: 'Login Error'?
A: You could be entering a username/password not recognized by our system, such as a university ID, or you may be trying to access our service remotely from an unapproved IP address. Please contact your institution's librarian for information regarding the availability of remote access, or to ensure that you are using the correct username/password.

5. Q: What does it mean when I receive a message that says: 'Server Error'?
A: This message will appear if your browser is an older version and is unable to execute an action.

6. Q: I received a message that says: 'Please select a subject area or individual databases before clicking the search button'?
A: You did not select a subject area from the 'Database' pull-down menu or a database from the 'Specific Databases' link.

7. Q: What does the following message mean: 'Please enter a search term before clicking the search button.'?
A: You did not enter any term(s) in the query box.

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Compatibility

8. Q: Is CSA Illumina Z39.50 compliant?
A: Yes, CSA Illumina is Z39.50 compliant. Configuration specifications may be found on our Z39.50 support page.

9. Q: Which browsers are supported by CSA Illumina?
A: CSA Illumina does contain advanced features that are not compatible with older web browsers. Using older web browsers may cause different errors messages depending on which browser you are using. CSA Illumina is best viewed with the following browsers: Netscape 6.0 or higher, Internet Explorer 5.0 or higher, Mozilla 1.0 or higher, Firefox 1.0 or higher.

10. Q: Can I use the browser back button?
A: The back button of the browser should not be used whenever there is a 'Return to Results' link or similarly worded link on the page. If the back button is used it may or may not work correctly.

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Help & Support

11. Q: What do I do when I attempt to open an Adobe PDF and all I see is a blank white screen?
A: This is a known problem with older versions of Adobe Acrobat and the plug-in that it utilizes to display PDF's in your web browser. Please see our recent technical notice for assistance in correcting this problem: http://www.csa.com/ids70/epub_forms.php?context=technotice_012306

12. Q: Why can't I open some PDF's on CSA Illumina?
A: Please see recent Technical Notices.

13. Q: What online tutorials are available for CSA Illumina?
A: Tutorials are available for the Quick Search, Advanced Search, Command Search and Scholar Universe: Social Science at: http://www.csa.com/help/index.html.

14. Q: Is online help available for CSA Illumina?
A: Yes, online help is available for CSA Illumina. Click on the Help & Support link in the top-right hand corner of CSA Illumina to access context-specific help.

15. Q: Is the online help searchable?
A: Yes, the online help is both browsable and searchable. Click on the 'Index' tab to browse the help topics or click on the 'Search' tab to search for the information you need. If you still can't find the information you're looking for, please contact support@proquest.com.

16. Q: How do I find out about updates to the CSA Illumina interface?

A: Updates to CSA Illumina can be found on CSA Illumina's Technical Notice page in the CSA Illumina Administrative Profile. Click here for more information.

17. Q: Where can I find a listing of all of the bibliographic and full-text databases that are offered on CSA Illumina?
A: The CSA Databases & Collections page lists all of the bibliographic and full-text databases that are offered on CSA Illumina.

18. Q: What is a CSA factsheet? What information is typically found on a factsheet?
A: CSA factsheets are available for databases and collections hosted on CSA Illumina. A factsheet offers an overview of the database in question - subject coverage, dates of coverage, frequency of update, etc. A sample bibliographic record is also found on a factsheet as well as a listing of the fields indexed in the database. Frequently, other helpful information is found on a factsheet, e.g. a link to the serial source list.

19. Q: What is a CSA database guide?
A: A CSA database guide goes beyond the information provided on the CSA database factsheet to provide the user with more content-oriented, database specific information. Click here to see a complete listing of database guides.

20. Q: What is a serials source list? Do we have serial source lists for all databases offered on CSA Illumina?
A: A serials source list (or monitoring list) lists the journals indexed within a particular database. Serial source lists are available for most databases hosted on CSA Illumina and can be accessed via the database's factsheet.

21. Q: What are the three levels of indexing coverage within most CSA proprietary databases?
A:

22. Q: What is a Discovery Guide?
A: A Discovery Guide is comprehensive information on current issues with an overview of the subject, key citations with abstracts and links to web sites. Discovery Guides are prepared monthly by CSA's editorial staff. For a complete listing of Discovery Guides go to: http://www.csa.com/discoveryguides/discoveryguides-all.php.

23. Q: What foreign language platforms are available for CSA Illumina?
A: French, Spanish, Japanese, Traditional Chinese, Simplified Chinese, and Korean.

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Quick Search

24. Q: What database fields are being searched in the Quick Search?
A: The Quick Search defaults to an Anywhere searching, searching all fields of the database record.

25. Q: Can I enter database field codes and Boolean operators as part of my search in the Quick Search?
A: Yes, you can enter database field codes and Boolean operators as part of your search in the Quick Search box.

26. Q: How many databases can I search simultaneously on CSA Illumina?
A: You may search an unlimited number of databases simultaneously on CSA Illumina.

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Search Results

27. Q: What is the COS Scholar Universe?
A: For users whose subscription package includes COS Scholar Universe, profiles of active academic scholars are provided as a supplemental resource to enhance your research. Click on the Scholars tab in the top row of resources at the top of your search results to access scholar profiles.

28. Q: What is a Scholar Profile?
A: Scholar Profiles include current contact information, educational background, Web site, link to CV, research interest, and verified publication lists, as available.

29. Q: What is the Community Tree?
A: You can further refine your search for Scholars using the cross-disciplinary Community Tree. Mark a box or boxes and click on Refine Search to view the Scholars associated with the selected disciplines.

30. Q: How are scholars selected for inclusion in the COS Scholar Universe?
A: All of the information in the Scholars database is aggregated by harvesting author profiles from various web sources around the world. Then, publications and co-scholars are added to the profiles through evidentiary linking. One of the primary sources for verifying and loading a Scholar Profile is the university's departmental websites.

31. Q: My search results are displaying in a single combined list called 'Multiple Databases'. How can I view my search results by individual database?
A: Click on the plus sign [+] next to the 'Multiple Databases' link to view your search results by individual database.

32. Q: Can I de-duplicate my search results?
A: When cross-database searching, you may retrieve a particular reference in multiple databases. The process of de-duping removes the duplicate records from the user's search set. CSA Illumina dynamically de-dupes your search results for you.

33. Q: How will I know if duplicate records have been removed from my search results?
A: If duplicate records have been removed from your search results, you will see a message at the bottom of your first set of records that states 'Duplicates have been removed.'

34. Q: Can I view my duplicate records?
A: Yes, you can view your duplicate records by clicking on the 'Show Duplicates' link at the bottom of your first set of search results.

35. Q: Are my search results grouped by type of resource?
A: Results are organized under tabbed labels according to the type of resource. For example, bibliographic or published data records under the 'Published Works' tab and are further organized by publication type. Click on one of the tabs to review your search results by resource or publication type.

36. Q: What is the Web Sites tab?
A: The results in this tab are Web Resources that are retrieved according to your search. The editors at CSA have researched academic, governmental, scientific and technical Web Resources, selected the most useful portions of the Web sites and indexed them to compile our growing database of almost 300,000 Web resources. Web Resources Databases are searched simultaneously on CSA Illumina according to subject area. Click here for more information on CSA's Web Resources Database .

37. Q: One of the publication type tabs is peer-reviewed journals. How does CSA Illumina determine what journals are peer-reviewed?
A: CSA Illumina runs a user's search results against a feed from Ulrich's Periodicals Directory and determines what is a peer-reviewed journal on the fly.

38. Q: What is a Recent Reference?
A: A current awareness feature, the Recent Reference databases supplement CSA Illumina by providing weekly updates of "in-process" citations. Records contain searchable fields for article title, author name(s), author affiliation(s), and source information. Recent Reference Databases are searched simultaneously on CSA Illumina according to subject area.

39. Q: What are the two sorting options that are available for search results?
A: The two available sorting options are publication date (reverse chronological order) and relevancy ranking. The two available sorting options are Most Recent First, which sorts results by publication date in reverse chronological order, and Relevance Rank.

40. Q: What options are available for a user's search results display of records?
A:
Short Format - to show the title, author, source fields, descriptors, and also an abbreviated abstract
Full Format - to show all fields in the record
Full Format (omit references) - (offered only when searching a database that includes cited references)
Custom Fields - to show your selected fields

41. Q: Do I have the ability to revise my current search from my search results?
A: Yes, the edit search box is always at the bottom of the page so you may modify your search or submit a new search. Yes, click the "Edit Search" link at the top of any search results page, or scroll to the bottom of the search results page, to modify your search or submit a new search.

42. Q: If I mark records from my current search and then submit a new search, will I lose the records that I marked from my previous search?
A: No, you may mark records throughout multiple searches during your search session without losing your marked records.

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Advanced Search

43. Q: Are the database field codes listed in the drop-down boxes database specific? That is, if I'm searching GeoRef are only the searchable fields from that database being displayed?
A: Yes, the database field codes listed in the drop-down boxes are determined by the database(s) the user has selected to search. If a user has selected to search GeoRef, only GeoRef field codes are displayed in the drop-down boxes.

44. Q: Not counting date range, what are the three most common search limits in Advanced Search?
A: Latest Update, Journal Articles Only, English Only

45. Q: What databases have additional database-specific search limits?
A: BHA, COS Scholar Universe, COS Funding Opportunities, GeoRef, MLA, PsycARTICLES, PsycBOOKS, PsycINFO, ERIC have additional search limits at this time.

46. Q: Can I use Boolean and or proximity operators in the search boxes?
A: Yes, you may use Boolean and or proximity operators in the search boxes.

47. Q: Are there 'stop words' in CSA Illumina?
A: Yes, there are stopwords. These include (after, and, before, near, not, or, and within). If you need to search stopwords, they must be enclosed in "quotes".

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Save, Print, Email

48. Q: Is there a limit to the number of records that can be outputted at one time?
A: Yes, 500 records can be outputted at one time.

49. Q: What are the five output options within the Save, Print, Email module?
A: QuikBib, Save your records, Email your records, Print your records, Export to RefWorks

50. Q: What is QuikBib?
A: QuikBib allows CSA Illumina users to easily generate a bibliography of selected database records in 13 eight of the most popular bibliographic styles, including: APA, APA - Annotated with Abstracts, AMA, ASA, Chicago, Council of Biology Editors, Harvard, MLA, MLA - with subscriber information, Turabian, and Uniform.

51. Q: What is RefWorks?
A: RefWorks is an online bibliographic management program that allows you to create your own personal database of references.  You can automatically import references from a search performed in an online database or enter references manually. Please see www.refworks.com for further information.

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Search Tools

52. Q: What features are offered in the Search Tools Module?
A: Combine Searches, Alerts, Search History, Command Search, Thesaurus Search, Browsable Indexes

53. Q: Am I able to add new terms when combining search sets? If so, h How may they I do this?
A: Yes, when combining search sets you may add additional terms to your search, e.g. (#3 or #2) and new term.

54. Q: What is a search alert? How often do search alerts run? For what length of time do search alerts last? How may a user renew a search alert?
A: A search alert is a current awareness feature or SDI (Selective Dissemination of Information) that runs a user's selected search against the databases of their choice on a weekly basis. Any new content that is retrieved by the alert in the database(s) will be emailed to them. Alerts last for 6 months, but may easily be renewed at any time by logging in to their personal profile in the Search Tools module.

55. Q: How does a saved search differ from a search alert?
A: A search alert is run automatically on a weekly basis for the user. Users must manually re-run saved searches themselves by logging into their personal profile.

56. Q: What is a journal issue alert?
A: From the Search History module, users may create journal issue alerts for any full-text journal that is hosted on CSA Illumina: SAGE Full-Text Collections, PsycARTICLES, and BioOne. Users will be notified by email when the newest volume of a particular journal title has been added to the full-text collection.

57. Q: What is the Command Search?
A: Users familiar with constructing nested Boolean searches and using field codes may opt to enter a search strategy in the Command Search box.

58. Q: Why do I get zero results when I use a field code within my search statement, for example au = smith?
A: Use the appropriate field code (for each database, the codes are listed on the factsheet which is found by clicking the icon beside the database name). Do not put a space after a field code before the equals sign.

ti=science     

correct

ti= science

correct

ti =science

incorrect

ti = science

incorrect

59. Q: What is a thesaurus?
A: A thesaurus provides a standard language or set of terms with which to describe a subject area. Applied to the indexing of a database, it indicates to a searcher which terms to use to retrieve the maximum number of relevant documents.

The thesaurus terms are used by our indexers to describe the contents of publications in a consistent, comprehensive, and concise manner. These terms are listed in the Descriptors field (DE=) of each record added to a database. Some databases, ARTbibliographies Modern and DAAI, list the indexing terms in the Subject/Artist (SA=) field of the database record.

60. Q: What is a descriptor?
A: Descriptors are pre-approved and strictly defined terms that are used by indexers to indicate the significant concepts within documents.

61. Q: What is an identifier?
A: An identifier is not controlled vocabulary; rather, it is a stop-gap measure used by indexers. Indexers will use identifiers to indicate subject concepts discussed within documents when there are no appropriate descriptors for the concepts. These identifiers are neither pre-approved nor strictly defined. However, the indexer feels that there is a concept so central to a document that it must be indexed. Identifiers may also be proper names.

62. Q: How many thesauri may be searched simultaneously within the thesaurus search?
A: Only one thesaurus may be searched at a time on CSA Illumina.

63. Q: What are the three different display formats within the thesaurus search?
A:
Alphabetical List - displays a list of main terms with no indication of relationships; enter a word or phrase to search the alphabetical list.
Hierarchy - displays all terms that have relationships with the found item (e.g., broader and narrower terms) plus any explanatory notes; enter a word or phrase to search the hierarchies.
Rotated Index - displays all terms that contain the found single word, plus related terms; enter a single word to search.

64. Q: What is the default display format within the thesaurus search?
A: The default display format is the alphabetical list.

65. Q: What is the explode feature?
A: The explode capability searches for the marked term and all its narrower terms. The [+] symbol appears next to terms that contain narrower terms within their hierarchy.

66. Q: What is the taxonomic term list? With which CSA Illumina subject area is the taxonomic term list associated?
A: The taxonomic term list is available to users in the thesaurus module when searching in the natural sciences. It is used with the rotated index display. The list provides information on genus and species names. If a user only knows the common name for a type of shrimp, for example, they can type in the term and retrieve a full listing of all of the common names of shrimp and a link to their genus and species.

67. Q: What is a browsable index?
A: A browsable index is an alphabetical listing of all terms found in a specific field of a database.

68. Q: What are the three most commonly found browsable indexes found on CSA Illumina?
A: Journal Name, Author, Publication Type.

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